At Bold Tool Supply, we are committed to providing top-tier service and delivering your orders quickly, accurately, and safely. Below you will find comprehensive details regarding our shipping destinations, processing timeframes, rates, tracking methods, and hassle-free returns.

1. Shipping Destinations & Coverage

We currently ship to all valid residential and commercial addresses within the United States.

Note: International shipping and deliveries to U.S. territories are currently not supported.

2. Order Processing & Transit Timelines

To ensure accuracy and proper handling of your tools and hardware, every order goes through a structured fulfillment process:

  • Processing Time: Orders are processed and prepped for dispatch within 1 to 2 business days (excluding weekends and standard public holidays).

  • Delivery Time: Once handed over to our shipping carriers, delivery typically takes 3 to 10 business days, depending on your geographic location and local carrier routing.

3. Shipping Rates & Free Shipping Qualification

We maintain full transparency with transparent rates calculated at checkout:

  • Orders Over $150: Qualify for Free Standard Shipping anywhere within the United States. Free shipping is automatically applied at checkout once your order subtotal reaches or exceeds $150 (prior to taxes and discounts).

  • Orders Under $150: Shipping rates are calculated based on shipment size, weight, and destination. Rates are clearly displayed on the checkout page before you complete payment.

4. Real-Time Tracking & Order Verification

Once your package leaves our facility, you can monitor its progress at every step:

  1. Shipping Confirmation Email: You will automatically receive a confirmation email containing your tracking number and a direct link to track your parcel as soon as your order ships.

  2. Track Order Portal: You can also track your shipment anytime directly on our website by navigating to the Track Order page and entering your Order ID and Billing Email Address.

5. Summary Matrix

Policy FeatureDetails & Terms
Coverage AreaAll United States addresses
Order Processing1–2 Business Days
Standard Delivery3–10 Business Days after dispatch
Free ShippingOrders over $150
Return Window14 days from delivery (unused, original packaging)

6. Returns & Customer Support

Your satisfaction with Bold Tool Supply products is paramount. If you need to make a return:

  • Unused products in their original, undamaged packaging are eligible for return within 14 days of delivery.

  • For full details on return eligibility, warranty claims, and step-by-step instructions, please review our comprehensive FAQ Page or contact our dedicated Support Team at support@boldtoolsupply.com.